Owner Onboarding Manager — Pompano Beach, FL (Onsite)

Job overview

The Owner Onboarding Manager role is onsite in Fort Lauderdale, FL; the title identifies Pompano Beach, FL as the work location. Compensation is not specified. Travel + Leisure Co. is a vacation ownership and travel membership company serving travelers through resort, travel club, and lifestyle brands. The manager leads the Owner Onboarding Team and supports sales retention and compliance through staff development, document presentation training, customer service, and process oversight. The role helps the sales site meet retention, compliance, and customer experience goals.

What you'll do

• Hire, train, coach, and develop the team
• monitor performance and productivity
• oversee performance reviews and departmental payroll
• implement operational plans
• provide post-sale customer service
• partner with the Director of Owner Onboarding
• complete owner certification presentations as needed and audit the certification process.

What we're looking for

Skills & competencies

owner onboarding manager

fort lauderdale fl

pompano beach fl

travel + leisure co.

full-time

owner onboarding

team leadership

sales retention

sales compliance

customer service

training and development

performance reviews

travel varies

vacation ownership

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, vision, flexible spending accounts, life and accident coverage, disability, eligible paid time off and holidays, parental leave, volunteer time, 401(k) with employer match, legal and identity theft plan, wellness program, and Employee Assistance Program.

Why this role

Supervises Owner Onboarding Leads and Representatives. Bachelor’s degree or equivalent education and directly related experience; two years of customer service experience required. Travel depends on area of responsibility.

About the employer

Travel + Leisure Co. is hiring for this role. Industry: Residential Property Managers. Sector: 53.