Route and Service Coordinator

Job overview

The Route and Service Coordinator role is onsite in Carrollton, GA. Compensation is not specified. The position supports Consolidated Water Group’s operations team and customer service processes. The coordinator manages customer interactions and service scheduling while helping field teams complete work efficiently. By maintaining accurate accounts and work orders, optimizing routes, and resolving scheduling issues, the role contributes to reliable service and a positive customer experience.

What you'll do

• Handle inbound and outbound customer calls and walk-in inquiries
• schedule service appointments and deliveries
• create and manage service tickets, preventive maintenance actions, and work orders
• assign tasks and optimize routes for field technicians
• adjust schedules and follow up on open work orders
• maintain customer records
• coordinate equipment collection or replacement
• support reporting, special projects, and process improvements.

What we're looking for

Skills & competencies

route coordination

service scheduling

customer support

operations

work orders

field service

route optimization

account management

equipment coordination

carrollton ga

consolidated water group

Work arrangement

• Weekend coverage required

About the employer

Consolidated Water Group, LLC is hiring for this role. Industry: All Other Support Services. Sector: 56.