Remote Retention Representative — Texas

Job overview

The Remote Retention Representative role is remote for candidates who live in Texas, including in or near Dallas, San Antonio, Austin, or Houston. The posting states a $34,000 base salary and $70,000 on-target earnings, with uncapped commission; top earners are described as earning $100,000 or more. EchoStar’s Inside Sales and Retention teams handle inbound customer calls about its products and services. The representative uses a consultative approach to help customers make purchasing decisions about television, internet, and wireless offerings while handling customer interactions with honesty and integrity.

What you'll do

• Handle inbound customer contacts
• position television, internet, and wireless products and services
• support customer purchasing decisions
• manage customer relationships with honesty and integrity.

What we're looking for

Skills & competencies

remote retention representative

remote

texas residents

inbound calls

customer retention

inside sales

uncapped commission

$34,000 base salary

$70,000 on-target earnings

echostar

television and internet services

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid training, time off, medical, dental, vision, and life insurance, HSA, 401(k) match, employee stock purchasing program, tuition reimbursement, complimentary DISH TV, and discounts on Sling TV and Boost Mobile.

Why this role

The role has no outbound calling or cold calling and offers uncapped commission and advancement opportunities.

About the employer

EchoStar is hiring for this role. Industry: All Other Telecommunications. Sector: 51.