Part-Time Customer Experience Specialist – Alkire Glen Apartments

Job overview

The Customer Experience Specialist role is an onsite, part-time position in Columbus, OH. Compensation is not specified. The role supports Alkire Glen Apartments, where Cottonwood Residential focuses on creating an exceptional customer experience. The specialist helps residents feel at home and assists prospective renters by responding to inquiries, preparing apartments for tours and move-ins, and maintaining welcoming community spaces and communications.

What you'll do

• Greet prospects, residents, and vendors
• respond to inquiries by phone, email, and text
• answer property calls and record information
• ensure apartments are ready to show and for move-ins
• inspect buildings, amenities, and vacant apartments
• explain available apartment homes and pricing
• assist with community events and social media marketing
• organize packages
• maintain community communications and vendor relationships.

What we're looking for

Skills & competencies

customer experience specialist

part-time

columbus oh

cottonwood residential

alkire glen apartments

resident services

leasing support

customer inquiries

apartment tours

community events

evening hours

weekend hours

Work arrangement

• Weekend coverage required

Why this role

Flexible schedule includes weekends and evening hours; the posting notes room to grow into future management positions.

About the employer

Cottonwood Residential is hiring for this role. Industry: Residential Property Managers. Sector: 53.