Customer Service Agent
Compensation
$17.00-$17.50 per hour
Employment type
Full-time
Work setting
On-site
Location
Tucson, AZ
Schedule
Day shift
Posted
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Job overview
Customer Service Agent This is an onsite role in Tucson, AZ, with a pay rate of $17.00-$17.50 per hour. Afni is a company that has been in business since 1936 and invests in employee success. This position exists to handle inbound calls from wireless customers, resolve inquiries, troubleshoot issues, and identify opportunities to enhance the customer experience through upselling products and services. The role contributes to customer satisfaction and retention.
What you'll do
- Handle inbound calls from wireless customers.
- Resolve customer inquiries and troubleshoot issues.
- Upsell wireless products and services.
- Process orders, update accounts, and maintain records.
- Deliver world-class customer service with empathy and efficiency.
What we're looking for
- Education
- GED or High School Diploma
- Experience
- Six months of customer service experience
- Skills & competencies
- customer service agentfull-timeonsitetucson azafnicustomer servicewirelessinbound callsupsellingtraining providedbenefits401ktuition reimbursement
Benefits & perks
- Paid training, health/vision/dental benefits, 401k with matching contributions, tuition reimbursement
About the employer
Afni is hiring for this role. Industry: Cut and Sew Apparel Manufacturing (except Contractors). Sector: 31.
Additional details
- Industry sector
- 31
- Industry
- Cut and Sew Apparel Manufacturing (except Contractors)
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: 5adc9960-5b32-4dfd-b6da-e43bba887c85