Knowledge Management Specialist, Service Delivery
Compensation
$77k – $87k /yr
Employment type
Full-time
Work setting
On-site
Location
Fairfax, VA
Schedule
Day shift
Posted
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Job overview
The Knowledge Management Specialist, Service Delivery role is a hybrid remote position based in Fairfax, VA. Compensation is $77,000 - $87,000 per year, and this role supports a large-scale federal support program at Bixal. This role exists to build and manage the knowledge layer for a federal support program, ensuring that users and staff have access to accurate, trustworthy information. The specialist manages the article lifecycle, develops operating documentation, and analyzes support trends to improve the overall user experience.
What we're looking for
- Skills & competencies
- full-timeday shiftfairfax vahybridknowledge managementfederal supportitilservice deskbixal$77k-$87k/yr
- Work arrangement
- Weekend coverage required
Benefits & perks
- Flex hours, 401(k) with match, parental leave, medical/dental/vision, PTO, 11 paid holidays
About the employer
Bixal is hiring for this role. Industry: Administrative Management and General Management Consulting Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Administrative Management and General Management Consulting Services
- Occupation code
- 15-1299.00
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Listing ID: 5ad10b82-e46f-4126-8296-c85da722c0b3