Director of Professional Services

Job overview

The Director of Professional Services role is listed in Raleigh, NC. Compensation is not specified. Mindbody, part of Playlist, provides technology for wellness businesses and individuals, supporting experiences in fitness and wellness. The director builds and scales a Professional Engineering Services organization that delivers customer projects and supports revenue and profitability. The role also transforms data operations, improves technical architecture and processes, and partners across product, sales, and customer success to serve a global customer base.

What you'll do

• Build and develop a professional engineering services team
• act as a strategic technical advisor to customers
• improve software, data, and process architectures
• define strategies for customer satisfaction and business profitability
• transform data operations through scalable and automated processes
• collaborate with product, sales, and customer success
• transition a Pacific Time-based data operations team into a globally distributed function.

What we're looking for

Skills & competencies

director of professional services

raleigh nc

mindbody

playlist

professional engineering services

engineering leadership

customer engagement

technical architecture

data operations

process automation

revenue growth

profitability

global operations

Work arrangement

• Weekend coverage required

Why this role

The role combines customer-facing engineering leadership, professional services growth, and transformation of data operations for global customer needs.

About the employer

Mindbody is hiring for this role. Industry: Software Publishers. Sector: 51.