Service Advisor

Job overview

The Service Advisor role is onsite in Placentia, CA, with a stated pay range of $60,000–$100,000 per year in the structural listing; the job description separately states $65,000–$90,000 per year plus bonuses. The position works at an independent auto repair shop alongside ASE Certified Master Technicians. The advisor guides customers through repair service by greeting them, documenting vehicle needs, recommending repairs, and coordinating parts and shuttle arrangements. The role also handles customer questions and returns, helping the shop deliver service and manage daily repair work.

What you'll do

• Open and close the shop
• greet customers
• establish customer relationships
• write up service
• arrange shuttle pickup
• look up labor and parts
• recommend needed repairs
• close out customers
• and handle returns and customer-service issues.

What we're looking for

Skills & competencies

automotive service advisor

service writing

customer service

repair recommendations

parts lookup

ase technicians

placentia ca

super service auto shops

full-time

$60k–$100k listed range

day shift

monday to saturday

paid vacation

401(k) match

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid vacation, sick days, 401(k), 401(k) matching, dental, health, life and vision insurance, employee discount, paid time off, and tuition reimbursement.

Why this role

The posting requires five years of professional service-writer experience and describes a five-day workweek, Monday through Saturday with a floating day off; the schedule includes day shifts of eight or ten hours.

About the employer

Super Service Auto Shops is hiring for this role. Industry: General Automotive Repair. Sector: 81.