Bilingual Intake Specialist

Job overview

The Bilingual Intake Specialist role is onsite in San Antonio, TX, with partial work-from-home flexibility possible after training and onboarding. Compensation is not specified. The role supports Thompson Law Injury Lawyers’ client service mission for people affected by preventable tragedies. This position handles incoming calls and in-person interactions with prospective clients, responds to concerns, alerts paralegals and investigators, and completes administrative tasks. It helps the firm provide responsive, caring service from the first client contact.

What you'll do

• Answer incoming calls and interact with prospective clients by phone and in person
• respond efficiently and accurately to calls and concerns
• notify paralegals and investigators
• provide customer service
• perform administrative duties.

What we're looking for

Skills & competencies

bilingual intake specialist

english-spanish

personal injury law

client intake

paralegal support

administrative duties

customer service

san antonio tx

thompson law injury lawyers

monday-friday

2pm-11pm

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, FSA, dental, vision, life, and disability insurance, among other company benefits
• eligibility begins after employment starts.

Why this role

Requires English-Spanish bilingual ability; partial work-from-home flexibility may be available after initial training and onboarding.

About the employer

Thompson Law Injury Lawyers is hiring for this role. Industry: Offices of Lawyers. Sector: 54.