Quick Lane Service Manager

Job overview

The Quick Lane Service Manager role is onsite in New Smyrna Beach, FL; compensation is not specified. The manager supports Mullinax Ford’s Quick Lane department and its goal of providing excellent customer service. The role leads department employees, addresses customer concerns, and ensures the team has the tools, parts, equipment, and training needed to work effectively. Monitoring technician productivity and maintaining department cleanliness and safety support service quality and performance goals.

What you'll do

• Understand customer needs and address concerns professionally
• supervise and monitor direct reports
• attract, develop, and retain talent
• motivate the team toward performance goals
• ensure parts, tools, and equipment are available and current
• ensure employees receive training
• track technician productivity
• maintain department cleanliness and safety
• follow company procedures and standards
• assist other departments as needed.

What we're looking for

Skills & competencies

quick lane service manager

automotive service management

customer service

team leadership

technician productivity

employee training

new smyrna beach fl

mullinax ford

full-time

automotive dealership

english/spanish preferred

401(k) match

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision plans
• paid basic employer life insurance
• supplemental insurance
• wellness program
• 401(k) with match
• paid time off
• employee purchase program
• training programs.

Why this role

Bilingual English/Spanish is preferred but not required. The posting lists medical, dental, and vision plans; life and supplemental insurance; wellness program; 401(k) match; paid time off; employee purchase program; and training programs.

About the employer

Mullinax Ford is hiring for this role. Industry: Automotive Oil Change and Lubrication Shops. Sector: 81.