VIP Manager

Job overview

The VIP Manager is an onsite, full-time role in DuBois, PA. Compensation is not specified. The position supports Spitzer Ford of DuBois by connecting service-lane customers with vehicle sales opportunities and coordinating with service and sales teams. The manager leads service-lane sales initiatives, develops staff, and improves the transition from service visits to vehicle sales. The role also engages customers and manages follow-up so the dealership can strengthen customer satisfaction and sales opportunities.

What you'll do

• Develop strategies to promote vehicle sales in the service lane
• train and lead service advisors and sales staff
• align service and sales objectives
• monitor team performance and targets
• manage staffing, schedules, and resources
• improve service-lane processes
• oversee daily operations
• advise customers on models and trade-in opportunities
• coordinate promotional materials with finance and sales
• conduct training and meetings
• handle customer questions
• monitor internet leads and maintain customer records
• follow up with prospects by phone and email.

What we're looking for

Skills & competencies

vip manager

dubois pa

spitzer ford of dubois

full-time

automotive

service lane

customer satisfaction

vehicle sales

team leadership

warm leads

no cold calling

five-day workweek

401(k) match

medical insurance

Work arrangement

• Weekend coverage required

Benefits & perks

• Flexible five-day work schedule
• Ford product training and Spitzer University training
• advancement opportunities
• 401(k) with 5% employer match
• medical, dental, and vision insurance
• paid time off
• paid uniforms, name badges, and business cards
• employee assistance program
• voluntary benefits and company-paid life insurance.

Why this role

The posting describes warm leads and states there is no cold calling. Full-time benefits include a five-day workweek and ongoing Ford and Spitzer University training.

About the employer

Spitzer Autoworld is hiring for this role. Industry: New Car Dealers. Sector: 44.