Security Surveillance Operator | CCTV Monitoring & Dispatch

Job overview

The Security Surveillance Operator | CCTV Monitoring & Dispatch is an onsite role based in Los Gatos, CA. Compensation is not specified for this position, which supports the Global Security Operations Center team in maintaining site safety and operational integrity. This role is responsible for monitoring alarms, video surveillance, and AI-assisted detection platforms to identify and triage security events in real time. The operator coordinates multi-channel dispatch operations and maintains detailed incident logs to ensure effective incident response and situational awareness.

What you'll do

• Monitor alarms, video surveillance systems, and AI-assisted detection platforms.
• Perform advanced CCTV monitoring and live tracking.
• Receive and respond to emergency and non-emergency calls.
• Coordinate multi-channel dispatch operations.
• Maintain detailed incident logs and summaries.
• Conduct first-level troubleshooting for security equipment.
• Provide situational awareness updates to leadership.

What we're looking for

Skills & competencies

full-time

day shift

los gatos ca

securitas

security

cctv

alarm monitoring

dispatch

onsite

no on-call

Work arrangement

• Weekend coverage required

Benefits & perks

• Retirement plan, employer-provided medical and dental coverage, company-paid life insurance, voluntary life and disability insurance, employee assistance plan, Securitas Saves discount program, paid holidays, and paid time away from work.

Why this role

AI-assisted detection platform monitoring, multi-channel dispatch, and investigative video package compilation.

About the employer

Securitas is hiring for this role. Industry: Security Guards and Patrol Services. Sector: 56.