Call Center Reservationist

Job overview

The Call Center Reservationist role is onsite in Cleveland, OH, and pays $16 per hour. The position supports the organization’s reservation system and customer service operations in the United States market. The reservationist handles incoming inquiries and bookings, maintains accurate reservation records, and explains services, availability, pricing, and policies. By resolving or escalating customer concerns and coordinating with colleagues, the role helps ensure smooth reservation handling and a positive customer experience.

What you'll do

• Answer incoming calls and assist with reservation inquiries and bookings
• enter and update reservation details and verify customer information
• explain services, availability, pricing, and policies
• resolve reservation concerns or escalate them when needed
• coordinate with team members and other departments
• update records, generate reports, and assist the supervisor with customer-service tasks.

What we're looking for

Skills & competencies

call center reservationist

reservationist

customer service

call center

cleveland oh

$16/hour

part-time

monday–friday

daytime hours

booking system

reservation inquiries

high school diploma

Work arrangement

• Weekend coverage required

Why this role

Daytime hours Monday through Friday; high school diploma or equivalent required.

About the employer

Senior Transportation C is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.