Information Technology Manager, Healthcare

Job overview

The Information Technology Manager, Healthcare is an onsite, full-time role in Austin, TX. Compensation is $95,000–$125,000 per year. The position oversees day-to-day IT operations and support for a healthcare organization. The manager leads help desk and user-support processes, maintains systems and infrastructure, and improves service delivery through workflow automation and AI-enabled tools. The role helps keep technology services reliable while maintaining healthcare privacy and security standards.

What you'll do

• Manage IT help desk operations and the support ticketing system
• oversee hardware, software, systems, and user-support processes
• support network, infrastructure, and endpoint performance
• troubleshoot issues across departments
• maintain IT documentation, logs, and procedures
• coordinate with vendors
• track service metrics and recurring issues
• improve user experience
• identify workflow automation opportunities
• maintain confidentiality and comply with healthcare privacy and security standards.

What we're looking for

Skills & competencies

full-time

austin tx

revel staffing

it manager

healthcare it

help desk

systems administration

network support

workflow automation

ai tools

hipaa

$95k–$125k

Work arrangement

• Weekend coverage required

Why this role

Requires two or more years of IT support, systems administration, or related experience; help desk management experience; experience using AI tools for troubleshooting, ticket routing, documentation, or workflow automation; HIPAA training or certification required.

About the employer

Revel Staffing is hiring for this role. Industry: Temporary Help Services. Sector: 56.