Evening Service Writer

Job overview

The Evening Service Writer role is an onsite, full-time position in Emporia, KS. Compensation is not specified. Southern Tire Mart describes itself as a family-owned commercial tire dealer with a culture of service excellence. The service writer supports customers through the repair process by explaining services, creating tickets, coordinating schedules with technicians, communicating costs and timelines, and processing payments and paperwork. The role requires flexible availability for evenings, weekends, and holidays; overtime may be required.

What you'll do

• Greet customers
• explain services and promotions
• create and manage service tickets
• coordinate repair schedules and updates
• communicate costs, timelines, and additional work
• process payments and paperwork
• maintain service records and a welcoming front counter.

What we're looking for

Skills & competencies

evening service writer

emporia ks

southern tire mart at pilot

full-time

customer service

service tickets

repair scheduling

commercial tires

evening availability

weekend availability

paid training

career growth

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) with company match, health, dental, vision and life insurance, paid time off, paid on-the-job training, and career growth opportunities.

Why this role

Paid on-the-job training and career growth opportunities; flexible hours include evenings, weekends, and holidays; overtime may be required.

About the employer

Southern Tire Mart at Pilot LLC is hiring for this role. Industry: Tire Dealers. Sector: 44.