Front Desk Associate

Job overview

The Front Desk Associate role is onsite at Staybridge Suites Charlottesville Airport in Charlottesville, VA. Compensation is $16.50–$17.00 per hour. The position supports the hotel’s guest service and hospitality operations. The associate handles guest arrivals and departures, reservations, payments, inquiries, and communications while coordinating with housekeeping. The role helps maintain efficient front desk operations and a professional, welcoming guest experience.

What you'll do

• Greet and register guests
• assign rooms and accommodate requests when possible
• take reservations and handle check-ins and checkouts
• balance cash and other transactions
• coordinate special requests with housekeeping
• receive and transmit messages
• answer questions about hotel services and local directions
• post charges and collect payments
• maintain a clean, safe front desk area.

What we're looking for

Skills & competencies

charlottesville va

staybridge suites

front desk

guest services

hotel operations

reservations

check-in and checkout

cash handling

customer service

$16.50–$17/hour

health insurance

paid time off

401(k) match

hotel discounts

Work arrangement

• Weekend coverage required

Benefits & perks

• Free uniforms
• health, dental, and vision insurance
• paid time off
• training and development
• 401(k) and matching
• performance bonus
• employee discounts
• life and accidental death insurance
• hotel discounts.

About the employer

Staybridge Suites Charlottesville Airport is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.