Data Coordinator, Voice Operations

Job overview

The Data Coordinator, Voice Operations role is hybrid, with at least three days per week onsite in Seattle, WA and additional onsite days as department priorities require. Compensation is $25.39–$38.09 per hour. The role supports Seattle Children’s hospital operations by maintaining switchboard information, call procedures, pager services, and related documentation. The coordinator manages the data and documentation used by switchboard systems and partners with hospital departments, IT, and vendors to keep contact information and call-handling resources accurate. The role also provides technical support and training to operators and employees and assists with system changes and pager administration.

What you'll do

• Manage data and documentation for switchboard software
• maintain contact information, call-handling procedures, pager services, and internal documentation
• partner with hospital departments and employees
• support telephone directory and on-call schedule templates and rosters
• troubleshoot and train switchboard operators and employees
• assist with new and upgraded software and information systems
• administer pager deployment and usage with IT and vendors.

What we're looking for

Skills & competencies

data coordinator

voice operations

hybrid

seattle wa

seattle children's

switchboard systems

database management

technical support

telephone directory

on-call schedule templates

pager administration

$25.39–$38.09/hour

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision plans
• 403(b)
• life insurance
• paid time off
• tuition reimbursement.

Why this role

Requires at least three onsite days weekly, with additional onsite attendance based on department priorities; serves as a technical support subject matter expert for switchboard operators and hospital employees.

About the employer

Seattle Children's is hiring for this role. Industry: Specialty (except Psychiatric and Substance Abuse) Hospitals. Sector: 62.