Customer Service Representative

Job overview

The Customer Service Representative role is listed in Boston, MA. The posting states $3,775–$4,425 per year. Dutuc describes its work as connecting brand strategy, content, campaigns, and growth under one identity. The representative listens to customer needs, answers routine questions, recommends appropriate solutions, and communicates product and service information. The role also records interactions, follows up with customers, shares feedback with team members, and supports outreach and customer engagement activities.

What you'll do

• Listen to customer needs and provide information
• identify needs and recommend solutions
• address routine questions and concerns
• communicate product and service information
• assist with follow-ups and relationship-building
• maintain records of interactions
• share customer feedback with team members
• support outreach and promotional activities
• participate in training and professional development.

What we're looking for

Skills & competencies

customer service representative

customer support

customer questions

relationship building

customer follow-up

product information

customer records

boston ma

dutuc

paid training

professional development

entry-level opportunity

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid training
• career advancement opportunities
• professional development programs
• supportive team environment
• hands-on customer service experience
• performance-based growth opportunities
• employee recognition
• mentorship and coaching.

Why this role

The posting describes this as an entry-level opportunity; previous customer service, sales, retail, hospitality, or office experience is a plus but not required.

About the employer

Dutuc is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.