Customer Service Representative — State Farm Agent Team Member

Job overview

The Customer Service Representative — State Farm Agent Team Member role is an onsite, full-time position in Boise, ID. Compensation is $35,000–$45,000 per year. The role supports Brayden Nielson's State Farm agency by helping deliver customer experiences that reinforce agency growth and serve community members. The representative responds to customer inquiries, explains policy information, assists with policy changes, processes claims and follows up, and maintains accurate interaction records. The role coordinates with agency colleagues and anticipates customer needs; internal growth opportunities may be available for driven, sales-minded candidates.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions
• coordinate with agency team members and anticipate community members' needs.

What we're looking for

Skills & competencies

customer service representative

insurance agency

policy information

policy changes

claims processing

customer records

boise id

$35,000–$45,000/year

state farm agent team

brayden nielson

Work arrangement

• Weekend coverage required

Benefits & perks

• License reimbursement
• 401(k)
• performance-based bonus
• health insurance
• flexible schedule
• paid time off
• training and development
• opportunity for advancement.

Why this role

License reimbursement; 401(k); performance-based bonus; flexible schedule; health insurance; paid time off; training and development; advancement opportunity.

About the employer

Brayden Nielson - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.