Fundraising Operations Manager

Job overview

Fundraising Operations Manager is an onsite role in Washington, DC. Compensation is $85,000–$105,000 per year. At World Central Kitchen, the role supports fundraising operations that help sustain the organization’s mission on the frontlines. The manager leads gift-processing systems and staff to ensure donations are recorded, acknowledged, and reconciled accurately and in line with donor intent. The role strengthens donor trust and helps fundraising operations scale through quality controls and process improvements.

What you'll do

• Oversee donation receipt, recording, and stewardship
• supervise and coach the gift-processing team
• manage gift processing from receipt through acknowledgment and reconciliation
• set priorities and workflows
• ensure accurate gift entry and posting in Salesforce and Sage Intacct
• support financial reconciliation and reporting
• manage the lockbox vendor relationship
• maintain donor-response service levels and SOPs
• oversee acknowledgments, tribute gifts, matching gifts, and aging pledge research
• conduct quality checks and implement process improvements and automation.

What we're looking for

Skills & competencies

fundraising operations manager

nonprofit fundraising

gift processing

donor relations

salesforce npsp

sage intacct

washington dc

world central kitchen

$85,000–$105,000 per year

team leadership

process improvement

donor acknowledgments

Work arrangement

• Weekend coverage required

Benefits & perks

• Employer-paid medical, dental, vision, and group life premiums for employees and dependents
• voluntary insurance options
• 403(b) with 50% match up to 8%
• disability insurance
• paid vacation, sick and personal leave, and holidays
• learning and development support
• employee assistance program
• annual salary reviews.

Why this role

Requires 5+ years of fundraising gift-processing and donor-support experience, including at least three years in a supervisory role; Salesforce NPSP gift-entry experience is also required. The organization covers 100% of insurance premiums for employees and dependents.

About the employer

World Central Kitchen is hiring for this role. Industry: Other Grantmaking and Giving Services. Sector: 81.