Customer Retention Specialist
Compensation
$40k – $60k /yr
Employment type
Full-time
Work setting
On-site
Location
Birmingham, AL
Schedule
Day shift
Posted
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Job overview
The Customer Retention Specialist is an onsite role based in Birmingham, AL, with Amy Smith Gardner - State Farm Agent. Compensation is $40,000–$60,000 per year, and the role supports customer relationships. This role exists to maintain and grow the agency's customer base. The specialist handles renewals, addresses coverage needs, and builds long-term relationships to ensure customer satisfaction and retention.
What we're looking for
- Skills & competencies
- full-timeday shiftbirmingham alstate farmcustomer serviceretentioninsuranceweekend requiredno on-callno travel required$40k-$60k
- Work arrangement
- Weekend coverage required
Benefits & perks
- 401(k), health, dental, vision insurance, and paid time off.
About the employer
Amy Smith Gardner - State Farm Agent is hiring for this role. Industry: Direct Property and Casualty Insurance Carriers. Sector: 52.
Additional details
- Industry sector
- 52
- Industry
- Direct Property and Casualty Insurance Carriers
- Occupation code
- 43-4051.00
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Listing ID: 5a33fa84-d3f0-4169-bc55-39fa51c0aaaa