Patient Services Representative

Job overview

The Patient Services Representative role is onsite in Butte Falls, OR. Compensation is $19.25 per hour starting wage. Rogue Community Health’s mission is to ensure community members can access healthcare services without barriers. The representative serves as an initial point of contact and liaison between patients and care teams. By supporting patients in person and by phone, coordinating appointments, and identifying individual needs, the role helps patients prepare for visits and supports access to care.

What you'll do

• Support patients in person and by phone with professionalism and empathy
• coordinate appointments, confirm schedules, and prepare patients for visits
• serve as a liaison between patients and care teams
• identify individual needs and help ensure patients receive support.

What we're looking for

Skills & competencies

patient services representative

butte falls or

rogue community health

onsite

patient support

appointment coordination

front desk

healthcare

customer service

flexible work location

starting wage $19.25/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• Opportunity for a four- or five-day work week
• mental health paid time off up to 10 hours per quarter
• annual PTO accrual
• medical, dental, vision, and partially paid family coverage
• employee life insurance, AD&D, short-term disability, and long-term disability at no cost
• holiday pay
• Rogue Rewards benefit up to $750 for 2026, prorated by FTE and hire date. Benefits eligibility requires at least 20 hours per week.

Why this role

The posting describes a Medford float position, White City Health Center, and a part-time position for Butte Falls; employees may be reassigned to another Rogue Community Health work site to support patient access and operational needs.

About the employer

Rogue Community Health is hiring for this role. Industry: All Other Outpatient Care Centers. Sector: 62.