Service Manager / Operations Manager

Job overview

The Service Manager / Operations Manager role is onsite in Grimes, IA, and supports commercial HVAC, industrial, and hydronic systems throughout Iowa and Western Illinois. The posting lists compensation of $70,000–$110,000. The role is part of VHF Sales’ Service & Support department. The manager coordinates service, warranty, equipment startups, parts, and field support, serving as the technical liaison among customers, contractors, engineers, manufacturers, and the VHF team to resolve customer issues efficiently.

What you'll do

• Coordinate service activities and support technicians
• manage warranty claims
• assist with technical problem-solving
• maintain service documentation
• coordinate equipment startups and field support
• help resolve customer issues
• support service operations for commercial HVAC, industrial, and hydronic systems.

What we're looking for

Skills & competencies

service manager

operations manager

commercial hvac

hydronic systems

industrial systems

warranty administration

technician support

grimes ia

vhf sales

$70k–$110k

health insurance

401(k) match

paid time off

professional development

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, life, and disability insurance
• company health insurance contribution and Section 125 cafeteria plan
• 401(k) and Roth 401(k) with company match
• paid time off and holidays
• birthday holiday
• professional development and manufacturer training
• profit sharing and performance bonuses when applicable.

Why this role

The posting requires five or more years of relevant HVAC, industrial, hydronic, service, startup, commissioning, or technical support experience and three or more years coordinating service operations, warranty administration, field technicians, or technical support.

About the employer

VHF Sales Inc is hiring for this role. Industry: Process, Physical Distribution, and Logistics Consulting Services. Sector: 54.