Program Support Specialist

Job overview

The Program Support Specialist role is onsite in Soldotna, Alaska, with a Monday–Friday, 8 a.m.–5 p.m. schedule. Compensation is not specified. Access Alaska promotes independence and improves quality of life for Alaskans with disabilities through its independent living services. The specialist provides administrative and program support to staff, consumers, and Direct Support Professionals, helping ensure timely service delivery and accurate program records. The work includes timesheet processing, documentation, database maintenance, staff support, and compliance tracking for the Programs team.

What you'll do

• Provide administrative support to program staff
• process biweekly Consumer Directed Personal Care Services timesheets and follow up on corrections
• prepare intake, visit, renewal, and oversight paperwork
• maintain consumer and DSP records in CIL Suite and Therap
• set up profiles, caseloads, and timesheets
• support DSP hiring, onboarding, training, and software questions
• track renewals and program metrics
• assist with incident reporting, service authorization, Medicaid eligibility checks, and state system data entry.

What we're looking for

Skills & competencies

program support specialist

administrative support

human services

disability services

independent living

timesheet processing

database management

direct support professionals

compliance reporting

soldotna ak

access alaska

monday–friday 8 a.m.–5 p.m.

Work arrangement

• Weekend coverage required

Why this role

High school diploma or GED required; administrative support or human services experience is preferred but not required.

About the employer

Access Alaska is hiring for this role. Industry: Other Individual and Family Services. Sector: 62.