Automotive Customer Service Advisor

Job overview

The Automotive Customer Service Advisor role is onsite in Park Rapids, MN, with pay of $65,000–$90,000 per year. Motor Works Auto Service provides automotive repair and maintenance for customers in Minnesota. The advisor helps customers understand vehicle service needs and coordinates repair work from intake through completion. By tracking technician progress, communicating updates, and supporting sales and quality control, the role contributes to customer satisfaction and efficient shop operations.

What you'll do

• Meet with customers to determine vehicle repair or service needs
• monitor repair progress and update customers
• oversee technician time management, efficiency, parts ordering, and job completion
• support sales and retail promotions
• participate in quality control
• document standard operating procedures.

What we're looking for

Skills & competencies

automotive customer service advisor

park rapids mn

motor works auto

$65k–$90k/year

automotive service

customer relations

repair estimates

technician coordination

sales

quality control

no weekends

Work arrangement

• Weekend coverage required

Benefits & perks

• Company-paid medical, dental and vision insurance
• 401(k) with match
• paid vacation
• training
• new equipment.

Why this role

The posting states no weekends and offers company-paid medical, dental and vision insurance, a 401(k) match, paid vacation, training, and new equipment.

About the employer

Motor Works Auto is hiring for this role. Industry: General Automotive Repair. Sector: 81.