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Senior Client Relationship Representative

First Merchants Bank · Wabash, IN · Banking center

Employment type

Full-time

Work setting

On-site

Location

Wabash, IN

Schedule

Day shift

Posted

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Job overview

The Senior Client Relationship Representative is an onsite role in Wabash, Indiana. Compensation is not specified; the posting states base pay plus bonuses. The role supports First Merchants Bank’s banking center and its mission to enhance the financial wellness of the communities it serves. The representative handles complex client needs, banking transactions, account openings, and loan applications while supporting sales goals, operational controls, compliance, and the development of banking center colleagues. The role contributes to client retention and the banking center’s service and performance objectives.

What you'll do

  • Manage complex client service and relationship needs
  • conduct financial conversations and recommend bank products
  • resolve escalated inquiries
  • perform complex transactions and operational tasks
  • open consumer and business accounts and process loan applications
  • support sales goals and onboarding
  • mentor colleagues
  • assist with operational reviews and audits
  • follow regulatory, compliance, and information security requirements.

What we're looking for

Skills & competencies
senior client relationship representative
banking
wabash in
full-time
customer service
account opening
loan applications
sales goals
client relationships
compliance
mentoring
base pay plus bonuses
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Base pay plus bonuses
  • medical, dental, and vision insurance
  • 401(k)
  • health savings and flexible spending accounts
  • vacation and sick time
  • paid holidays
  • paid parental leave
  • tuition reimbursement
  • additional benefits.

Why this role

Requires a high school diploma or GED, at least one year of banking, sales, or related experience, and at least six months of product or service sales experience. SAFE Act registration and ability to obtain Notary Public designation are required.

About the employer

First Merchants Bank is hiring for this role. Industry: Savings Institutions and Other Depository Credit Intermediation. Sector: 52.

Additional details

Industry sector
52
Industry
Savings Institutions and Other Depository Credit Intermediation
Occupation code
43-3071.00
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