Bilingual Account Manager

Job overview

The Bilingual Account Manager role is onsite in Miami Lakes, FL; compensation is described as a competitive package with guaranteed base salary and potential uncapped commissions, with no numeric amounts specified. City Wide Facility Solutions provides building maintenance solutions to businesses through a national network. The account manager oversees assigned client service areas, coordinates contractors, and maintains client relationships. The role supports service quality and retention through inspections, issue resolution, staffing coordination, and contract management.

What you'll do

• Manage client relationships and retention
• develop service strategies and schedules
• negotiate agreements for additional services
• manage contractor relationships and compliance
• inspect client sites and follow up on quality
• supervise Night Managers
• coordinate staffing and supplies
• address client issues
• use CRM and Outlook for inspections and scheduling
• maintain client records and route sheets
• support collections and contractor payments.

What we're looking for

Skills & competencies

bilingual account manager

miami lakes fl

city wide facility solutions

facility management

building maintenance

client relationships

contractor management

quality inspections

crm

sales career path

guaranteed base salary

uncapped commission potential

medical dental vision

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off
• medical, dental, and vision coverage
• supplemental insurance programs
• mentorship and coaching.

Why this role

English and Spanish bilingual proficiency is highly preferred; the role is part of a defined sales career path with mentorship and coaching.

About the employer

City Wide Facility Solutions is hiring for this role. Industry: Janitorial Services. Sector: 56.