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Optimization Specialist

Caris Life Sciences · Phoenix, AZ · Customer Support

Employment type

Full-time

Work setting

On-site

Location

Phoenix, AZ

Schedule

Day shift

Posted

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Job overview

The Optimization Specialist is an onsite role based in Phoenix, AZ. Compensation is not specified for this position, which supports the Customer Support team at Caris Life Sciences. This role drives the development and continuous improvement of Customer Support workflows and training programs to enhance operational consistency and efficiency.

What you'll do

  • Develop SOPs and training materials
  • conduct root cause analysis
  • execute process improvements
  • analyze quality metrics
  • deliver onboarding training
  • serve as subject matter expert for LIS discrepancies.

What we're looking for

Skills & competencies
full-time
phoenix az
process improvement
training
customer support
sop development
onsite
data analysis
compliance
caris life sciences
Work arrangement
  • Weekend coverage required

Why this role

Requires schedule flexibility; focuses on process optimization and training.

About the employer

Caris Life Sciences is hiring for this role. Industry: Administrative Management and General Management Consulting Services. Sector: 54.

Additional details

Industry sector
54
Industry
Administrative Management and General Management Consulting Services
Occupation code
13-1111.00
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