Technical Specialist — Customer Service Proposals

Job overview

The Technical Specialist — Customer Service Proposals role is listed in Auburn Hills, MI, as onsite. Compensation is $25–$30 per hour. The role coordinates customer service proposals for solutions involving spare parts, rebuilds, service, and training. The specialist develops accurate, efficient, cost-conscious proposals by interpreting customer specifications, coordinating engineering reviews, preparing proposal documents, and working with internal teams and vendors. The work supports customer-specific service solutions and ongoing cost and process improvements.

What you'll do

• Read and interpret customer specifications
• coordinate engineering and proposal review meetings
• draft proposal documents using Word and Excel
• review quotes for accuracy
• develop material and labor cost grids
• interface with customers as required
• collaborate with engineering, purchasing, product data management, and material planning teams
• solicit vendor quotes
• implement cost-reduction and process-improvement strategies.

What we're looking for

Skills & competencies

technical specialist

customer service proposals

spare parts

rebuild

service

training solutions

cost analysis

excel macros

auburn hills mi

$25-$30/hour

Work arrangement

• Weekend coverage required

Why this role

Requires an associate degree or equivalent experience, two years of relevant experience, and Excel proficiency including macros; overtime may be needed for critical deadlines.

About the employer

StrategiQly is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.