Customer Service Representative, State Farm Agent Team Member

Job overview

The Customer Service Representative, State Farm Agent Team Member role is onsite in Melrose Park, IL, with a stated salary range of $50,000–$60,000 per year. The role supports Diana Ibarra’s State Farm insurance agency and its community members.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions
• coordinate with agency team members
• and anticipate community members’ needs.

What we're looking for

Skills & competencies

customer service representative

state farm agent team member

melrose park il

diana ibarra - state farm agent

insurance

policy information

policy changes

claims processing

customer records

spanish preferred

$50k–$60k per year

Work arrangement

• Weekend coverage required

Benefits & perks

• License reimbursement
• 401(k)
• performance-based bonus
• health insurance
• flexible schedule
• advancement opportunities
• paid time off
• training and development.

Why this role

Previous customer service experience and bilingual Spanish are preferred. The posting lists license reimbursement, 401(k), performance-based bonuses, health insurance, paid time off, flexible scheduling, training and development, and advancement opportunities.

About the employer

Diana Ibarra - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.