Retail Operations Manager

Job overview

The Retail Operations Manager role is an onsite position based in Middletown, OH. Compensation is not specified for this role, which supports the store's operational team in delivering high-quality service to pet parents. This role exists to drive operational excellence by managing inventory, overseeing merchandising, and leading store associates. It contributes to the company's mission by ensuring a safe, organized, and welcoming environment for both pets and customers.

What you'll do

• Participate in employment decisions such as recruiting and coaching.
• Facilitate associate development and training.
• Prioritize, delegate, and validate daily tasks.
• Oversee healthcare of store-owned pets and inventory management.
• Analyze sales trends and manage expenses.
• Maintain store standards and ensure compliance with company policies.

What we're looking for

Skills & competencies

retail

operations

manager

middletown

oh

contract

day shift

petsmart

inventory management

merchandising

leadership

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid Weekly, Health & Wellness Benefits, 401k Plan with company match, Paid Time off, Associate discounts, Tuition Assistance, Career pathing, Development opportunities

Why this role

Managerial role with oversight of up to 40 associates and responsibility for P&L expectations.

About the employer

PetSmart is hiring for this role. Industry: Pet and Pet Supplies Retailers. Sector: 45.