Member Services Representative
Compensation
$18 – $20 /hr
Employment type
Full-time
Work setting
On-site
Location
Miami, FL
Schedule
Day shift
Posted
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Job overview
The Member Services Representative is an onsite role based in Miami, FL, with a pay range of $18.00–$20.00 per hour. This position supports Solis Health Plans in providing customer service to Medicare Advantage members. This role exists to handle member inquiries and ensure satisfaction. The representative assists with coverage, eligibility, and benefit interpretation, maintaining high service levels and compliance with CMS regulations.
What you'll do
- Handle telephone and in-person inquiries
- assist with coverage decisions and eligibility
- maintain service levels
- document inquiries
- interact with other departments
- ensure HIPAA compliance.
What we're looking for
- Skills & competencies
- full-timeday shiftmiami flmember servicescustomer servicebilingualmedicareweekend requiredno on-callno travelsolis health plansbusiness$18-$20/hr
- Work arrangement
- Weekend coverage required
Benefits & perks
- Medical, Dental, Vision, 401K with 100% company match
Why this role
Bilingual in English and Spanish required; fully onsite.
About the employer
Solis Health Plans is hiring for this role. Industry: Direct Health and Medical Insurance Carriers. Sector: 52.
Additional details
- Industry sector
- 52
- Industry
- Direct Health and Medical Insurance Carriers
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: 594cba6f-d817-4c70-b087-a0cceab310d8