Systems Administrator

Job overview

The Systems Administrator works onsite in Worcester, MA, with work potentially performed at a client site, Integris office, service desk, or remote home office depending on business and client needs. Compensation is not specified. The role supports Integris’s managed IT services and its technology solutions for clients. The administrator resolves escalated infrastructure and end-user issues, maintains client systems, and strengthens team capability through technical guidance, documentation, and process improvement.

What you'll do

• Resolve administrator-level tickets and escalations
• support desktop, server, network, virtualization, Microsoft 365, and cloud environments
• troubleshoot connectivity, firewall, identity, and backup issues
• consult with clients and internal stakeholders
• mentor Systems Technicians
• contribute to documentation, SOPs, training, and process improvements
• support responsible use of approved AI tools.

What we're looking for

Skills & competencies

systems administrator

it support

managed services

microsoft 365

cloud infrastructure

networking

virtualization

worcester ma

integris

windows server

azure

powershell

mentorship

four weeks pto

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance
• 401(k)
• minimum four weeks of PTO
• birthday PTO
• paid holidays
• paid time off for volunteering
• short- and long-term disability
• life and supplemental insurance
• employee assistance program.

Why this role

Requires 3–5 years of progressively responsible infrastructure and end-user support experience and a valid driver’s license. Bachelor’s degree or equivalent experience and intermediate certification preferred. Benefits include medical, dental, and vision, 401(k), at least four weeks of PTO, birthday PTO, paid holidays, volunteer time off, disability and life insurance, supplemental insurance, and employee assistance.

About the employer

Integris is hiring for this role. Industry: All Other Professional, Scientific, and Technical Services. Sector: 54.