Veterinary Customer Service Representative

Job overview

The Veterinary Customer Service Representative role is onsite in Indianapolis, IN. Pay is $17–$18 per hour. The role supports IndyVet Emergency and Specialty Hospital, which provides emergency and specialty veterinary care to pets and their families. The representative helps clients and hospital staff navigate communications in a busy emergency and specialty setting. The role supports teamwork and the hospital’s standard of patient care through professional, courteous communication and problem-solving.

What you'll do

• Build professional customer relationships
• communicate with clients and staff courteously, including during conflict
• support staff through creative problem-solving
• help uphold the hospital’s patient-care standards and teamwork culture.

What we're looking for

Skills & competencies

veterinary customer service representative

indianapolis in

indyvet

onsite

full-time

$17–$18/hr

emergency and specialty hospital

customer service

rotating shifts

10/12-hour shifts

noon start

weekends and holidays

on-call rotation

Work arrangement

• Weekend coverage required

Benefits & perks

• Continuing education allowance, uniform and shoe allowance, paid time off, paid holidays, employee pet discount, 401(k), medical, dental, vision, disability, and life insurance.

Why this role

The schedule includes rotating 10- or 12-hour shifts starting at noon, with some weekends and holidays required. An on-call rotation is required. Veterinary medicine experience is highly preferred.

About the employer

IndyVet Emergency and Specialty Hospital is hiring for this role. Industry: Veterinary Services. Sector: 54.