Operations Supervisor, Jackpocket

Job overview

The Operations Supervisor, Jackpocket, is an onsite role based in Newburgh, NY. Compensation is not specified for this position, which supports the lottery courier product team at DraftKings. This role exists to lead the fulfillment center team in managing daily lottery operations. The supervisor ensures timely ticket order processing, manages personnel and shift scheduling, and resolves operational challenges to maintain high standards of service.

What you'll do

• Lead fulfillment center team, manage lottery operations resources, serve as Manager-on-Duty, manage shift scheduling and attendance, troubleshoot operational challenges, handle high-value ticket redemptions, and manage inventory.

What we're looking for

Skills & competencies

full-time

day shift

newburgh ny

draftkings

operations supervisor

lottery

fulfillment

leadership

no on-call

weekends required

Work arrangement

• Weekend coverage required

Benefits & perks

• Not specified

Why this role

Focus on lottery courier operations and fulfillment center leadership.

About the employer

DraftKings is hiring for this role. Industry: All Other Amusement and Recreation Industries. Sector: 71.