Telecom Support Technician II

Job overview

The Telecom Support Technician II role is onsite in Houston, TX, with a salary range of $75,000–$80,000 per year. The position supports Bishop Lifting Products' IP phone infrastructure and broader network and end-user environment across its locations. The company provides lifting products and solutions for industrial work. The technician installs, configures, and maintains phone systems, supports network operations and end users, and documents system health and changes. The role helps keep organizational communications reliable and improves the support experience for employees across the company.

What you'll do

• Install, configure, and maintain IP phone systems
• monitor performance and troubleshoot issues
• coordinate repairs and upgrades
• conduct site surveys and system audits
• support network equipment installation and deployment
• provide end-user and help desk support
• assist with Active Directory and Group Policy
• train users and technicians
• maintain installation records, configuration details, user guides, and system reports.

What we're looking for

Skills & competencies

telecom support technician ii

houston tx

bishop lifting products

ip phone systems

voip

sip

network operations

active directory

group policy

help desk

$75k–$80k/year

site visits

travel required

Work arrangement

• Weekend coverage required

Why this role

The listing title says Manager - Telecom, while the role description identifies a Support Technician II; travel for site visits and installations, including occasional overnight stays, is required.

About the employer

Bishop Lifting Products Inc is hiring for this role. Industry: Industrial Supplies Merchant Wholesalers. Sector: 42.