Customer Service Representative (Transit Information)

Job overview

The Customer Service Representative role is onsite in Tucson, AZ, with compensation stated as $16 per year in the posting. Sun Tran’s customer service team provides callers with transit route and schedule information. The representative answers questions by phone and provides current information about routes, schedules, programs, special events, policies, and related topics. The role helps callers access accurate transit information and requires weekend and holiday availability, with variable scheduled shifts.

What you'll do

• Provide route and schedule information by phone
• give current information about routes, programs, special events, policies, and related information
• make presentations
• and use writing and computer skills to support customer service.

What we're looking for

Skills & competencies

customer service representative

transit information

tucson az

sun tran

route information

schedule information

phone support

full-time

weekend availability

holiday availability

healthcare coverage

tuition reimbursement

Work arrangement

• Weekend coverage required

Benefits & perks

• Healthcare coverage for employee and dependents
• vacation
• sick leave
• paid holidays
• tuition reimbursement
• retirement plan.

Why this role

Healthcare coverage for employees and dependents, vacation, sick leave, paid holidays, tuition reimbursement, and a retirement plan are listed. The schedule includes 8-hour shifts between 6 a.m. and 7 p.m. Monday through Friday and/or 8 a.m. to 5 p.m. Saturday and Sunday, with two consecutive days off during the week.

About the employer

Sun Tran is hiring for this role. Industry: Bus and Other Motor Vehicle Transit Systems. Sector: 48.