Customer Quality Engineer

Job overview

The Customer Quality Engineer is an onsite role based in Danbury, CT. Compensation is not specified for this position, which supports the quality and engineering department at Schaeffler. This role exists to monitor customer performance and ensure technical quality standards are met. It contributes to the company's goals by leading problem-solving efforts, managing customer audits, and fostering long-term relationships through technical support.

What you'll do

• Monitor and report customer performance.
• Collaborate with customers on process approvals.
• Perform FAI/PPAP activities.
• Maintain customer visit and audit schedules.
• Support audits and continuous improvement efforts.
• Monitor and improve KPIs.
• Lead problem-solving and root cause analysis.
• Resolve customer technical issues.
• Support cost reduction initiatives.

What we're looking for

Skills & competencies

full-time

day shift

danbury ct

schaeffler

quality

engineering

aerospace

customer service

onsite

lean principles

Work arrangement

• Weekend coverage required

Benefits & perks

• Comprehensive healthcare coverage, 401(k) matching up to 6%, professional development programs, wellness initiatives.

About the employer

Schaeffler is hiring for this role. Industry: Research and Development in the Physical, Engineering, and Life Sciences (except Nanotechnology and Biotechnology). Sector: 54.