Part-Time Customer Service Lead

Job overview

The Part-Time Customer Service Lead role is onsite in Independence, KS, Monday–Friday, 10 a.m.–2 p.m. The starting rate is $18 per hour, with a $0.50 raise after the successful training period. The posting describes the employer as a stable, growing, family-oriented company and notes promotion from within.

What you'll do

• Answer incoming customer calls
• resolve product or service issues and follow up
• schedule deliveries and dispatch service technicians or route representatives
• prepare sales commissions and payroll for corporate processing
• take payments and update customer records
• handle collection calls and account adjustments
• and prepare compliance and regulatory reports.

What we're looking for

Skills & competencies

customer service lead

part-time

customer support

multi-line phones

dispatch

scheduling

account records

microsoft office

independence ks

wichita water conditioning

10 a.m.–2 p.m.

monday–friday

$18/hr starting

Work arrangement

• Weekend coverage required

Why this role

Part-time weekday schedule with stated hours; Microsoft Office proficiency and multi-line telephone experience are required.

About the employer

Wichita Water Conditioning, Inc. is hiring for this role. Industry: All Other Support Services. Sector: 56.