Helpdesk Technician
Employment type
Full-time
Work setting
On-site
Location
Montgomery, AL
Schedule
Day shift
Posted
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Job overview
The Helpdesk Technician role is an onsite position located in Montgomery, AL. Compensation is not specified in the listing, and this role supports the Field Assistance Service (FAS) Program at 3 Squared Technology. This role exists to provide 24/7/365 technical support for the Air Force and Department of Defense. The technician diagnoses and resolves technical issues to ensure operational continuity.
What you'll do
- Provide help desk support via phone/email, diagnose technical issues, document requests in ticketing systems, and mentor less-experienced technicians.
What we're looking for
- Skills & competencies
- full-timemontgomery altechnologyhelpdesk techniciansecret clearancedodtechnical supporttroubleshootingonsiteweekend work
- Work arrangement
- Weekend coverage required
Benefits & perks
- Competitive health care package, vision, dental, training expense, PTO, and Holidays.
Why this role
Requires an active Secret-Level security clearance and CompTIA Security+ certification.
About the employer
3 Squared Technology is hiring for this role. Industry: Computer Systems Design Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Computer Systems Design Services
- Occupation code
- 15-1232.00
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Listing ID: 5919c74a-b1a5-4280-94a0-a748f9975aaa