Operations Associate, Jackpocket

Job overview

The Operations Associate, Jackpocket, is an onsite role based in Rock Tavern, NY. Compensation is not specified for this position, which supports the digital lottery courier product team at DraftKings. This role exists to manage the end-to-end customer lottery ticket order and redemption process. The associate ensures operational accuracy, maintains system status updates, and supports fulfillment center workflows to enhance the overall customer experience.

What you'll do

• Manage and process customer lottery ticket orders and redemptions
• maintain real-time system status updates
• organize workflows to meet deadlines
• operate printing and scanning equipment
• support operational projects.

What we're looking for

Skills & competencies

full-time

day shift

rock tavern ny

draftkings

operations

lottery

fulfillment

no on-call

weekend required

entry level

Work arrangement

• Weekend coverage required

Benefits & perks

• Benefits as applicable

About the employer

DraftKings is hiring for this role. Industry: All Other Amusement and Recreation Industries. Sector: 71.