Customer Service Representative — Disability Claims

Job overview

The Customer Service Representative — Disability Claims role is hybrid/remote after training, with a Monday–Friday schedule from 8:00 a.m. to 5:00 p.m. CST; the listing is associated with Saint Louis, MO. Compensation is $15 per hour. Parmele Disability Advocates helps individuals obtain Social Security Disability benefits.

What you'll do

• Liaise with the Social Security Administration
• monitor and verify claim statuses
• review records for discrepancies, missing information, or delays
• research and follow up on claim issues
• monitor deadlines and prepare routine correspondence
• maintain accurate case documentation
• collaborate with attorneys, case managers, and support staff
• and protect confidential client information.

What we're looking for

Skills & competencies

customer service representative

disability claims

full-time

hybrid/remote after training

saint louis mo

parmele disability advocates

social security administration

case documentation

paid training

monday–friday

8 am–5 pm cst

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental and vision insurance
• paid time off
• wellness resources
• 401(k)
• paid training
• professional development
• advancement opportunities
• employee recognition programs and company events.

Why this role

No prior Social Security Disability or legal-services experience is required; paid training and ongoing support are provided. The flexible hybrid/remote arrangement is available after training completion.

About the employer

Parmele Disability Advocates is hiring for this role. Industry: Offices of Lawyers. Sector: 54.