Customer Service Representative, State Farm Agent Team Member

Job overview

The Customer Service Representative, State Farm Agent Team Member is an onsite role in Lawrenceville, GA, paying $20–$30 per hour. The agency describes itself as a close-knit team involved in local community service and financial-literacy outreach. The role supports agency growth by answering customer questions, assisting with policy updates and claims, and maintaining accurate interaction records. It combines responsive service with coordination and follow-up for customers and other agency team members.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions
• coordinate with agency team members.

What we're looking for

Skills & competencies

part-time

lawrenceville ga

state farm agent

customer service

insurance

spanish required

policy information

policy changes

claims follow-up

customer records

flexible schedule

$20–$30/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• License reimbursement, 401(k), performance bonuses, flexible schedule, health insurance, advancement opportunities, paid time off, and training and development.

Why this role

Bilingual Spanish is required. The posting notes flexible work-from-home options are available.

About the employer

Nicole Billings-Turner - State Farm Agent is hiring for this role. Industry: Direct Health and Medical Insurance Carriers. Sector: 52.