Service Administrator III

Job overview

The Service Administrator III works onsite in Mishawaka, IN, with compensation not specified. The schedule is Monday through Friday, 8:00 a.m.–4:30 p.m., with opportunities for overtime. The role serves as a customer contact at a branch location. The position helps customers move service issues toward resolution by gathering information, creating work orders, providing status updates, and documenting service activity. It supports customer relationships and branch service operations through accurate coordination and records.

What you'll do

• Serve as the first point of contact for customers by phone or at the branch
• assess customer needs and gather relevant information
• create basic work orders in appropriate systems
• provide requested status updates
• document service information and troubleshooting
• support warranty processes, technical escalations, and service tools as described.

What we're looking for

Skills & competencies

service administrator

customer service

mishawaka in

monday–friday

8:00 a.m.–4:30 p.m.

work orders

warranty process

technical escalation

service documentation

erp systems

overtime opportunity

hiretalent

Work arrangement

• Weekend coverage required

Why this role

Monday–Friday, 8:00 a.m.–4:30 p.m.; overtime opportunities; high school diploma or equivalent experience; significant relevant work experience or specialized skills required.

About the employer

HireTalent is hiring for this role. Industry: Employment Placement Agencies. Sector: 56.