Automotive Service Advisor — European Specialty

Job overview

The Automotive Service Advisor — European Specialty role is onsite in Puyallup, WA, with annual compensation of $65,000–$125,000, paid hourly plus commission. Kassel Motorsports specializes in high-end European vehicles and serves a quality-focused client base. This advisor guides customers from vehicle check-in through delivery, translating concerns into repair orders and explaining service recommendations. The role supports customer trust, efficient shop workflow, and revenue through clear communication and follow-through.

What you'll do

• Manage the customer experience from vehicle check-in through final delivery
• identify customer concerns and translate them into repair orders
• present repair and service estimates
• communicate throughout repairs
• coordinate with technicians
• make ethical service recommendations
• build customer relationships
• manage multiple customers and workflows.

What we're looking for

Skills & competencies

automotive service advisor

european vehicles

puyallup wa

$65,000–$125,000/year

hourly plus commission

uncapped commission

customer service

repair orders

shop management systems

digital inspection tools

3+ years service advisor experience

kassel motorsports

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) with company match
• health, dental, vision, and life insurance
• paid time off
• employee discounts
• paid training and professional development.

Why this role

Uncapped commission opportunity; 401(k) with company match; health, dental, vision, and life insurance; paid time off; employee discounts; paid training and professional development.

About the employer

Promotive is hiring for this role. Industry: General Automotive Repair. Sector: 81.