Customer Service Representative

Job overview

The Customer Service Representative role is onsite in Ventura, CA. Compensation is not specified. American Leak Detection’s mission is to find leaks using non-invasive, efficient, and environmentally sound methods while providing professional service. The representative is a first point of contact for customers and supports service delivery by handling inquiries, preparing work orders, scheduling and dispatching technicians, and processing billing-related tasks. Accurate communication and records help coordinate field work and customer service.

What you'll do

• Answer customer calls about leak detection services
• prepare work orders
• schedule and dispatch technicians
• relay work orders and messages by phone or email
• invoice completed inspection reports
• assist with billing and collections
• accurately record customer and service information.

What we're looking for

Skills & competencies

full-time

customer service representative

customer calls

work orders

technician dispatch

scheduling

billing

collections

ventura ca

american leak detection

leak detection services

computer skills

Work arrangement

• Weekend coverage required

Why this role

The posting describes a close-knit team and seeks someone interested in long-term employment.

About the employer

American Leak Detection - Santa Barbara, CA is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.