Automotive Service Advisor

Job overview

The Automotive Service Advisor role is onsite in Houston, TX, with compensation not specified. The listing describes Helfman Automotive Group as a family-owned dealership group serving Houston for more than 50 years, while the employer field names River Oaks. The advisor serves as the primary contact between customers and service technicians, coordinating appointments, repair recommendations, estimates, and updates. The role supports timely vehicle service and customer satisfaction through clear communication and follow-up.

What you'll do

• Schedule and confirm appointments
• greet customers
• conduct vehicle walk-arounds
• recommend maintenance and repairs
• prepare repair orders with estimates and timelines
• coordinate with technicians and parts departments
• update customers
• follow up after service
• work toward sales and customer satisfaction objectives.

What we're looking for

Skills & competencies

automotive service advisor

houston tx

river oaks

helfman automotive group

onsite

customer service

repair orders

vehicle maintenance

service appointments

high school diploma

texas driver’s license

Work arrangement

• Weekend coverage required

Why this role

A high school diploma or equivalent and a valid Texas driver’s license with an acceptable driving record are required. Sales experience is preferred but not required; bilingual candidates are encouraged to apply.

About the employer

River Oaks is hiring for this role. Industry: General Automotive Repair. Sector: 81.