Warranty Administrator and Service Customer Care Coordinator

Job overview

The Warranty Administrator and Service Customer Care Coordinator role is onsite in Santa Barbara, CA, at $22–$26 per hour. The position supports the dealership’s warranty administration, service communications, and front desk coverage. The role helps keep warranty claims accurate and moving through submission and follow-up while coordinating service appointments and customer inquiries. It also supports dealership call routing and customer reception, connecting customers with the appropriate service team members.

What you'll do

• Review warranty repair orders and documentation
• prepare, submit, and track manufacturer claims
• follow up on rejected, unpaid, or outstanding claims
• track receivables and reconcile payments
• answer service inquiries and schedule appointments
• record customer interactions
• route dealership calls
• welcome visitors and assist with light receptionist duties.

What we're looking for

Skills & competencies

warranty administration

customer care

service appointments

dealership

accounting

full-time

santa barbara ca

cdjr of santa barbara

$22–$26/hr

medical insurance

dental insurance

vision insurance

401(k)

pto

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance
• 401(k)
• paid time off
• training and development opportunities.

About the employer

CDJR of Santa Barbara is hiring for this role. Industry: General Automotive Repair. Sector: 81.