Customer Service Representative

Job overview

The Customer Service Representative role is onsite in Louisville, KY. Compensation is not specified. The locally owned Domino’s franchise describes a team culture focused on supporting team members and helping them pursue their goals.

What you'll do

• Answer incoming calls, emails, and chat messages
• resolve customer questions and complaints
• process orders, refunds, and exchanges
• maintain knowledge of products, services, and policies
• document interactions and update account information
• escalate complex issues
• collaborate with other departments and assist colleagues.

What we're looking for

Skills & competencies

customer service representative

louisville ky

domino's franchise

customer support

phone support

email support

chat support

order processing

refunds and exchanges

customer service software

high school diploma

Work arrangement

• Weekend coverage required

Benefits & perks

• Flexible hours
• competitive wages
• employee food discount
• advancement opportunities
• paid training. Health, dental, vision, accident, critical illness, flexible spending, and 401(k) benefits are described for full-time drivers.

Why this role

A high school diploma or equivalent is listed; previous customer service experience is preferred. Benefits include flexible hours, employee food discounts, paid training, and advancement opportunities.

About the employer

Domino's Franchise is hiring for this role. Industry: Full-Service Restaurants. Sector: 72.