Customer Services Coordinator

Job overview

Customer Services Coordinator is a remote opportunity for eligible U.S. state residents; the listing gives Los Angeles, CA as its location. Compensation is not specified. The role supports customers planning and reserving travel experiences. The coordinator helps customers research travel options, manage reservations, understand policies and deadlines, and receive follow-up support. The work aims to build positive customer relationships and encourage repeat business and referrals.

What you'll do

• Research and compare destination, accommodation, cruise, resort, and vacation options
• provide customer service during planning and reservations
• coordinate reservations and maintain customer records
• communicate reservation details, policies, deadlines, and updates
• respond by phone, email, text, or online
• follow up before and after reservations
• maintain documentation
• complete training
• build customer relationships
• stay informed about destinations, suppliers, promotions, and industry updates.

What we're looking for

Skills & competencies

customer services coordinator

remote

eligible u.s. states

southernbridgegroup

customer service

travel reservations

vacation planning

customer records

phone and email support

flexible scheduling

training and development

Work arrangement

• Weekend coverage required

Benefits & perks

• Flexible scheduling, training and professional development, industry resources and booking technology, mentorship, and team support.

Why this role

Fully remote opportunity with flexible scheduling, training, professional development, mentorship, team support, and access to booking technology.

About the employer

Southernbridgegroup is hiring for this role. Industry: All Other Travel Arrangement and Reservation Services. Sector: 56.